Privacy Policy

1. Introduction

Utluff (“we,” “our,” “us”) is a flagship product of Tastpaz Holding Smc Ltd.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

By using Utluff, you consent to the practices described in this Policy.

2. Information We Collect

• Account Information:Name, email, phone number, and login credentials.
• Service Use Data: Details of services requested, provider interactions, reviews, and communications.
• Payment Information:Billing details processed securely through third-party payment providers.
• Technical Data: Device information, IP address, browser type, and usage logs.

3. How We Use Your Information

• To provide and improve Utluff’s services.
• To verify service providers and ensure trustworthiness.
• To process payments and manage transactions.
• To communicate with you (notifications, updates, support).
• To comply with legal obligations.

4. Security

• Encryption: All sensitive personal data is encrypted using secure methods.
• Secure Servers: We store personal information on secure servers to minimize the risk of unauthorized access.
• Access Control: We limit access to personal data to only those employees, contractors, or service providers who require it for legitimate business purposes.

5. Third-Party Links

Utluff may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

6. Payment Information & Withdrawals

• Payments are processed using secure gateways. Withdrawal limits for service providers depend on verification status and subscription level.

• Funds allocated in the weekly draw are fully funded by Tastpaz Holding SMC Ltd and are not linked to client funds. These incentives must be used within the app within one (1) week.

• Service providers may withdraw earnings without restriction unless unverified, pending verification, or non-premium.

7. Draw Information

Who qualifies to enter the draw?

Only premium subscribers are entitled to enter the weekly draw, entirely monitored by an algorithm, which tracks user activities, and how frequently you utilize the app, including invites to friends, sharing profiles, booking etc.

8. Sharing of Information

• Service Providers: Data shared only to fulfill requests.
• Partners: Payment, analytics, verification services.
• Legal: When required by law.
• No Sale of Data: We never sell personal information.

9. Data Security

We use encryption, secure servers, and access controls to protect your data.

While we strive to safeguard information, no system is 100% secure.

10. User Rights

• Access, update, or delete your account.
• Request a copy of stored data.
• Opt out of marketing communications.

11. Data Retention

Data is retained only as long as necessary and securely deleted when no longer required.

12. International Transfers

Data may be processed outside your country with appropriate safeguards.

13. Children’s Privacy

Utluff is not intended for individuals under 18. We do not knowingly collect minors’ data.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of Utluff after changes indicates acceptance of the updated Policy.